Job Title: Marketing and Operations Manager
Reporting To: Director of Marketing
Department: Marketing and Operations
Job Type: Full Time, Salary
OVERVIEW
The Marketing and Operations Manager is responsible for supporting and overseeing the acquisition of Wizeprep student users through on-campus marketing, which includes: managing teams of marketing representatives, as well as supporting in various operations initiatives. Under the guidance of the Director of Marketing, you will be: overseeing and managing campus representatives across North America, and supporting operations pertaining to undergraduate, MCAT, LSAT and DAT prep resources.
JOB RESPONSIBILITIES
Responsibilities include managing student contractors, supporting the operations of undergraduate, MCAT, LSAT and DAT schedules & customer service, and overseeing, while also helping members of the cross-functional marketing and operations team.
On-Campus Marketing
Support all on-campus marketing efforts as needed: scheduling the distribution of flyers; display of posters, and other marketing materials
Support on-the-ground marketing programs to acquire and engage users, while testing out new ideas and analyzing results
Provide guidance and communicate best practices to Wizeprep representatives on campus to ensure messaging and brand consistency, integrating new Wizeprep marketing reps within the Wizeprep workflow (not limited to, but including Slack, invoicing, etc.)
Actively manage and communicate needs on a weekly and daily basis for all campus marketing reps
Coordinate all marketing and messaging efforts in conjunction with the overarching brand, marketing, and messaging materials as well as with the other Marketing Managers for Canada and the USA
Maintain and monitor the campus marketing rep slack channel
Oversee scheduling of on campus flyering and other in-person activities
Hiring and managing on-campus Marketing Representatives
Creating & distributing marketing material to Marketing Representatives across Canada and the USA
Operations / Student Support
Responding to customer service inquiries & communicating student feedback with applicable team members
Monitoring MCAT, LSAT and DAT classes to ensure a smooth experience for students
Facilitating communication between instructors to ensure all resources have been provided in a timely manner and to hold them accountable for their respective live class times
Recruiting and managing Class Representatives across all target schools in North America
Organizing information supplied via Class Representatives in an organized and timely manner
WHO YOU ARE
Strong Communicator
You communicate clearly and professionally, whether through email, Slack, or in meetings, and can keep remote teams aligned and motivated.
Organized & Detail-Oriented
You can juggle multiple deadlines, schedules, and moving pieces while keeping everything on track.
Problem Solver
You take initiative when challenges come up and find solutions quickly and effectively.
Passionate About Students & Growth
You care about supporting students, building community, and helping Wizeprep expand its impact across North America.
PREFERRED QUALIFICATIONS (Not Required)
Experience running on-campus or event-based marketing campaigns
Background in customer support, student services, or education
Familiarity with tools like Slack, Zoom, or project management software
Knowledge of pre-professional education (MCAT, LSAT, DAT, or undergraduate prep)
Previous experience working in a fast-paced startup or student-focused organization
Previous Wizeprep Marketing Representative or On-Campus Marketing Manager