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Problem-Solving Theories


Means-End Analysis - process of searching for the steps needed to reduce the differences between our current situation and desired goal
  1. Analyze the goal
  2. Analyze the current state
  3. List differences between the two states
  4. Reduce the list of differences
  5. Direct means (solves without intermediate steps)
  6. Generating subgoals
  7. Finding similar problems with known solutions

Analogical problem-solving - we solve a problem by finding a similar problem with a known solution and applying that solution to our current problem


Insight - a sudden understanding that appears to come out of nowhere
  • Problems solved by insight are associated with a burst of electrical activity in the right temporal lobe about 1/3 of a second before we come up with the solution
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Functional fixedness - tendency to perceive the functions of objects as fixed or unchanging, which constricts thinking
  • Candle problem - given a candle, box of matches, and thumbtacks, mount the candle on the wall and light it

Practice: Problem-Solving Theories

Michaela is sitting in a wobbly chair - one leg is just a tiny bit shorter than the others. She can't find a piece of paper or cardboard to stick under it (at least not one that she can spare!). Her younger sister comes along and sticks a thumbtack into the shorter leg, making the chair even. Michaela couldn't solve this problem because of: